Shipping Policy
Shipping Policy
NACREVERSE ships to selected international destinations.
Order processing
Orders are typically processed within 2–5 business days after payment confirmation.
Handcrafted, limited, or special items may require additional preparation time. Where additional time is required, this will be communicated to the customer.
Shipping times
Estimated delivery times vary by destination, shipping method, customs processing, and carrier conditions.
Typical international delivery may take approximately 5–15 business days after dispatch.
Delivery estimates are provided as guidance and are not guaranteed.
Shipping charges
Shipping charges, where applicable, are displayed at checkout before payment. Promotional or complimentary shipping may be offered for certain destinations or order values.
Tracking
Where tracking is available, tracking details will be provided after the order has been dispatched.
Customs, duties and taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the recipient.
NACREVERSE is not responsible for delays caused by customs authorities.
Delivery issues
Please ensure that the shipping address entered at checkout is complete and accurate. If a parcel is delayed, lost, or damaged in transit, please contact us at nacreverse.art@gmail.com and we will assist in investigating the shipment.
Contact
For shipping enquiries, contact NACREVERSE at nacreverse.art@gmail.com.